For people trying to get their ageing parents on the Web so they can read email and get digital photos of the family, Microsoft has a message: Don't give up. The hassle of buying, installing and learning how to operate a personal computer remains a daunting task for a generation more comfortable sitting in front of a television set instead of a monitor, despite software and hardware advances that make it easier than ever to get online. But now Microsoft, the largest player in the market, is using those advances to zero in on an age group that wants to surf 'the Web' and is estimated at 40-million strong.
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