23.07.1999: Microsoft has launched a product that aims to break America Online's (AOL) dominance of the instant-messaging (IM) market.
The software, called MSN Messenger Service, will be built into Microsoft's Hotmail web-based email service. It will enable users to enjoy real-time interaction with users of AOL's IM and with 40 million Hotmail users around the world.
AOL has dominated this market with IM, which only allows interaction with other IM users. Microsoft has claimed MSN Messenger Service will break down the proprietary nature of this service.
But the move looks likely to provoke fury from AOL. A New York Times report quoted an AOL spokesman as saying the practice goes beyond simple reverse engineering, and is "akin to the practice of hackers".
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