Microsoft and Siebel will end their reseller agreement for Siebel's mid-market CRM product at the end of this year as Microsoft prepares to roll out its own CRM software aimed at small and midsize companies. The 3-year-old Siebel agreement, which Microsoft inherited when it bought subsidiary Great Plains in December 2000, will be allowed to expire at the end of 2002 with both companies continuing to support existing customers. The reseller agreement ends as the companies find themselves focusing on different segments of the mid-market and different selling mechanisms, said George Ahn, general manager for Siebel sales and mid-market.
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