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 Microsoft Corp. said Tuesday it has reached a deal to use Predictive 
Networks' technology to track the viewing habits of people who use its set-top 
boxes for interactive television. Predictive Networks, based in Cambridge, 
Mass., makes ``personalization software'' that monitors what programs and 
advertising each user watches, and creates a profile. That profile is then used 
to tailor advertising pitches and content offering to the individual user. 
Predictive says the system should not raise privacy concerns because it does 
not store viewers' habits by name or record other personal information. Andy 
Beers, a senior product manager for Microsoft TV, said the deal would provide 
more potential moneymaking opportunities for the company's network partners. 
Microsoft's 6-year-old interactive television venture, iTV, has struggled. 
Portugal's TV Cabo, which in June became the world's first cable company to roll 
out advanced set-top boxes running Microsoft's new TV software, has more than 1 
million cable subscribers but only 2,500 have signed on for interactive TV. The 
system lets viewers shop, play games and do e-mail and other activities, and 
also makes it easier to record programs and otherwise choose viewing 
preferences. 
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