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Dell-MSN e-mail glitchy for some customers | |
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| Time: 06:10 EST/11:10 GMT | News Source: News.com | Posted By: Byron Hinson | ||
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Microsoft and Dell Computer said Monday that they have received complaints of e-mail glitches at their joint Internet access service, DellNet by MSN. The companies confirmed that some people had experienced technical difficulties, such as the inability to receive or send e-mail. They said the exact number of affected accounts could not be determined. An MSN representative said the difficulties affected a small number of customers who had entered account information incorrectly when they were switched over from a previous Internet service provider run by Dell through partner UUNet. "We do know it's been limited," said Bob Visse, group product manager for MSN. "It's been mostly cases where…there were some specific instructions that needed to be followed in order to set up their accounts correctly." | ||
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