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  Leopard drubs Vista in corporate satisfaction survey
Time: 00:44 EST/05:44 GMT | News Source: ComputerWorld | Posted By: Kenneth van Surksum

Corporate users of Apple Inc.'s Leopard operating system are more than five times more likely to say that they are "very satisfied" with the OS than business users of Microsoft Corp.'s Windows Vista, a research firm said Wednesday.

In a February survey of 2,200 U.S. corporate computer users, 53% of those using Mac OS X 10.5 reported that they were very satisfied with their operating system. Of those using Windows XP or Windows Vista, however, 40% of the former and only 8% of the latter said they were very satisfied.

"Apple continues to set the standard for corporate customer satisfaction," said Paul Carton, director of research at ChangeWave Research. That, and the fact that corporate buying plans for Macs remain at historically high levels, indicate that users like what Apple's doing, continued Carton.

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#1 By 92283 (64.180.201.131) at 3/27/2008 10:22:39 AM
ChangeWave is an investment newsletter.

http://www.changewave.com/freecontent/viewarticle.html?source=/about.html


#2 By 15406 (216.191.227.68) at 3/27/2008 10:46:58 AM
#1: ChangeWave is not an investment newsletter. It's a research & technology newsletter from a subsidiary of an investment company. From the page you referenced:

"We report to you on transformational change in technologies and companies on a regular basis by using a series of surveys and focus groups on a range of topics such as consumer spending, technology purchasing and industry and company-specific demand for products and services."

Sounds like that's exactly what they've done here, surveyed their network as to Vista response. Naturally, any Microbot worth their MCP card will try to debunk their findings, perhaps by trying to cast doubt by implying that they don't know what they're talking about. Is that what you're doing when you incorrectly called them an investment newsletter, parkkker?

#3 By 92283 (64.180.201.131) at 3/27/2008 11:30:01 AM
Summarizing Latch: ChangeWave is an investment newsletter.

#4 By 15406 (216.191.227.68) at 3/27/2008 12:03:07 PM
#3: I think you've got your Delusion-O-Matic set too high. You seem unable to parse simple English sentences, and you've fallen into the habit of replacing reality with suggestions from the imaginary friends in your head.

#5 By 28801 (65.90.202.10) at 3/27/2008 12:38:38 PM
"with the goal of creating a world-class expert research network to identify emerging trends, technologies and companies best-positioned to capitalize in today's market"

I think Parker might me more on target here.

#6 By 92283 (64.180.201.131) at 3/27/2008 1:28:22 PM
"ChangeWave, a subsidiary of InvestorPlace Media"

"Thirty-five years ago we began as an investment newsletter publisher looking for self-directed individual investors. Our goal was to connect world-class investment advice with investors who wanted great leadership and direction. Our mission is to help those same investors reach their financial dreams. We are proud to say that our goal and mission is still the same today."

Latch: Stop trying to confuse me with FACTS!

#7 By 15406 (216.191.227.68) at 3/27/2008 2:45:40 PM
#5: Hmmmf, you may be right. Regardless, it's irrelevant to the point of the article. Just another parkkker-esque distraction technique.

#6: Stop trying to confuse me with FACTS!

OK, I will. I had forgotten that facts easily confused you. Now that we have that out of the way, do you have any comment on the content of their survey or are you here just to smear them?

#8 By 8556 (12.208.163.138) at 3/27/2008 3:00:37 PM
Since Apple has vertical control of their product the machines perform well and look great. Through a cheap Vista notebook PC at someone with 512-MB or 1-GB of RAM and a 1.5-GHz dual core processor and it'll be a dog. There are way too many underpowered Vista PCs on the market. Also, why do retail PC's still have the front panel or the area aroung a touchpad covered with ugly stickers? Apple wins on looks alone.

#9 By 15406 (216.191.227.68) at 3/27/2008 3:15:41 PM
#8: why do retail PC's still have the front panel or the area aroung a touchpad covered with ugly stickers?

Co-marketing dollars. Same reason the systems are loaded with craplets -- money.

#10 By 92283 (64.180.201.131) at 3/27/2008 4:20:52 PM
#7 My only comment until I see the survey results unfiltered is:

They've told their big customers they plan to run up Apples stock by publishing a bogus survey.


#11 By 3746 (72.12.161.38) at 3/27/2008 8:01:40 PM
It might make people more satisfied but it doesn't stop OS X and safari get owned in 2 minutes. So much for security through obscurity.

http://news.yahoo.com/s/infoworld/20080327/tc_infoworld/96676

#12 By 28801 (65.90.202.10) at 3/28/2008 6:55:17 AM
Basically, I think surveys like this are meaningless unless more info is given about the respondents (i.e. their type of business, their title, and their home computer choice). What is telling is that only slightly more than half of MAC users surveyed were very satisfied. That tells me that there is a lot of room for improvement in both camps.

And Parker is correct in that ChangeWave's motivation in this matter has to be called into question.

This post was edited by rxcall on Friday, March 28, 2008 at 07:04.

#13 By 15406 (216.191.227.68) at 3/28/2008 3:17:33 PM
#12: Do you really think that ChangeWave put this out as a faux report to pump up Apple stock??? I very sincerely doubt that. Do you have any evidence at all of this? It seems more like another of parkkker's "grasping at straws" logic.

#14 By 92283 (142.32.208.232) at 3/28/2008 4:18:05 PM
#13 "Our mission is to help those same investors reach their financial dreams."

Having reading trouble again?

#15 By 28801 (71.58.231.46) at 3/28/2008 5:53:19 PM
#13: Given the greed of people, I must answer a resounding YES!

#16 By 9589 (67.77.5.229) at 3/30/2008 12:20:00 AM
"Apple continues to set the standard for corporate customer satisfaction," LMAO!!!

Did this "article" come out early. Did it get slipped out ahead of April Fool's Day?

With the possible exception of marketing design, where is it being used as a primary computer in the work place?

Look, the issue has always been the ridiculous dearth of software applications available on Macs. This hasn't changed. There is simply no good programming platform on which to create good Apple programs and a extreme lack of programmers willing to write for a dismally small installed base of computers. Couple that with the only software "hits" are Apple's alone. And you see that this isn't going to change anytime soon.


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