Let's look at his problems one at a time:
1. Focus issues. I don't know what planet he's on, but I've never had a problem with cross-process focus switching on XP. Starting with Windows 2000, Microsoft greatly tightened this up. There is a problem, though, with focus-stealing within a process. For example, one IE window stealing focus from another IE window. This is something that they should fix.
2. Problems deleting a large number of files when one is in use. With Vista, they're completely reworking how file operations work. When one file can't be deleted, it won't block the rest of the files from being deleted. I think they're also doing work to make it easier to know what app is keeping a file open, but I can't say for sure.
3. Event logging. In Vista, event logging/viewing is being revamped quite a bit, but I don't think it'll help the author out much. I agree that each loggable error needs to have some kind of easily-accessible documentation to go with it.
4. Reboots. "A new application is installed; Windows asks to reboot. Install a new driver for a printer; Windows asks to reboot. Get a new security update; Windows asks to reboot." Well, the first two cases are directly the fault of the application and printer driver, respecitvely. I've installed plenty of apps and printer drivers and never needed to reboot. The third case, rebooting after installing security updates, is something that Vista is addressing with the Restart Manager.
So overall, this guy should (in theory) be pretty happy with Vista. Of course, the way he addresses his letter to Bill Gates is stupid. He doesn't honestly think that Bill makes feature decisions for Windows, does he?
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