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DVD
EXPRESS
Xbox 360 Microsoft Support Knowledge Base (KB) Articles
|
Date:
11/28/2005 |
| Xbox 360: “This item cannot be transferred between profiles” error occurs when you try to transfer items from one Xbox Live profile to another profile |
| (907612) - When you try to transfer items
from one Xbox Live profile to another profile, you receive the following
error message: This item cannot be transferred between profiles. Some
items cannot be transferred between profiles. If you want to have the... http://support.microsoft.com/default.aspx?scid=kb;en-us;907612 |
| Xbox 360: You cannot see or play previously downloaded premium content when you are not signed in to Xbox Live |
| (911198) - You cannot see or play
previously downloaded premium content, such as Xbox Live Arcade games,
game maps, game levels, or game objects, when you are not signed in to
Xbox Live . Typically, this behavior occurs if you try to use premium
content that... http://support.microsoft.com/default.aspx?scid=kb;en-us;911198 |
| Xbox 360: You cannot recover, migrate, or manage your Xbox Live account: The password that you entered is incorrect |
| (906930) - When you try to recover,
migrate, or manage your Xbox Live account, you receive the following
error message: The e-mail address or password you entered is not valid.
Please try again. This behavior occurs if you type incorrect Microsoft
Passport... http://support.microsoft.com/default.aspx?scid=kb;en-us;906930 |
| Xbox 360: You cannot change the Passport Network account that is associated with your Xbox Live gamer profile |
| (906926) - You cannot change the Microsoft
Passport Network account that is associated with your Xbox Live gamer
profile. This behavior is by design. The Passport Network credentials
that you used when you added Xbox Live to your gamer profile are... http://support.microsoft.com/default.aspx?scid=kb;en-us;906926 |
| Xbox 360: You receive a message when you try to sign in to Xbox Live by using the Halo 2 in-game menu |
| (911558) - When you try to sign in to Xbox
Live by using the Halo 2 in-game menu, you receive the following
message: You have an important message from Xbox Live. Would you like to
go to Account Management in the Xbox Dashboard? You can decide whether
you... http://support.microsoft.com/default.aspx?scid=kb;en-us;911558 |
| Xbox 360: You receive the “There was a problem performing that action” error message when you try to try to perform an action in the Xbox Dashboard |
| (909156) - When you try to try to perform
an action in the Xbox Dashboard, you receive the following error
message: There was a problem performing that action. Many things can
cause this error message. The specific cause of this behavior can depend
on the... http://support.microsoft.com/default.aspx?scid=kb;en-us;909156 |
| Xbox 360: You cannot complete account migration until you enter your Passport Network credentials |
| (906925) - You cannot complete account
migration until you enter your Microsoft Passport Network credentials.
Note Your Passport Network credentials are the e-mail address and the
password that you use to sign in to the Passport Network. This behavior
occurs... http://support.microsoft.com/default.aspx?scid=kb;en-us;906925 |
| Xbox 360: You receive a "The destination device is full" error message |
| (908648) - When you try to copy files from
one storage device to another storage device, you receive the following
error message: The destination device is full. The target device does
not have any available memory for the item that is being copied or... http://support.microsoft.com/default.aspx?scid=kb;en-us;908648 |
| Xbox 360: You receive the "Can’t transfer item" error message |
| (908651) - When you try to transfer an item
from one storage device to another storage device, you receive the
following error message: Can’t transfer item. Not all items that are
displayed in memory are transferable. Turn the console off.Remove and
then... http://support.microsoft.com/default.aspx?scid=kb;en-us;908651 |
| Xbox 360: The Media Center Extender Setup stops during the Find Music stage |
| (911114) - The Media Center Extender Setup
stops during the Find Music stage. The setup is not completed. This
behavior occurs when Media Center Extender Setup tries to add music that
is located on a network share that is unavailable or if access to the... http://support.microsoft.com/default.aspx?scid=kb;en-us;911114 |
| Xbox 360: Closed captioning does not appear when mute is turned on |
| (911128) - Closed captioning may not appear
when mute is pressed on the remote control during TV playback even if
Windows Media Center is configured to display closed captioning when the
audio is muted. The following issues may be causing this behavior:... http://support.microsoft.com/default.aspx?scid=kb;en-us;911128 |
| Xbox 360: Disc tray does not close |
| (907590) - The disc tray will not close. To
troubleshoot this issue, following these steps: If it is possible,
remove any discs from the tray.Push the eject button to close the tray.
If the tray seems to be blocked, gently move the tray up, down, and to
the... http://support.microsoft.com/default.aspx?scid=kb;en-us;907590 |
| Xbox 360: Large playlist from a remote computer or external devicemay load slowly |
| (911155) - A playlist may take 30 seconds
to load in either of the following scenarios: You try to play a playlist
from a remote computer by using Windows Media Center or Windows Media
Connect.You try to play a playlist from a device that is connected to... http://support.microsoft.com/default.aspx?scid=kb;en-us;911155 |
| Xbox 360: How to troubleshoot Passport Network error messages |
| (906927) - This article describes how to
troubleshoot Passport Network error messages that you may receive when
you enter your Passport Network credentials. Note Passport Network
credentials refer to the e-mail address and the password that you use to
sign... http://support.microsoft.com/default.aspx?scid=kb;en-us;906927 |
| Xbox 360: You receive the "No space available" error message when you try to move files from one storage device to another storage device |
| (908650) - When you try to move files from
one storage device to another storage device, you receive the following
error message: No space available. The target device has insufficient
free space for the item that is being transferred. Free up additional... http://support.microsoft.com/default.aspx?scid=kb;en-us;908650 |
| Xbox 360: You receive a “Can’t save playlist” error message when you try to save a playlist from the Media Player |
| (909158) - When you try to save a playlist
from the Media Player, you receive the following error message: Can’t
save playlist. You receive this error message if you try to save a
playlist from multiple music sources or if you try to save a playlist
from a... http://support.microsoft.com/default.aspx?scid=kb;en-us;909158 |
| Xbox 360: "This action cannot be performed at this time. Please try again later." error message when you try to access Xbox Live account management |
| (906933) - When you try to create an Xbox
Live account or to access account management, you receive the following
error message: This action cannot be performed at this time. Please try
again later. 80150010 Typically, this behavior occurs when the
Microsoft... http://support.microsoft.com/default.aspx?scid=kb;en-us;906933 |
| Xbox 360: Poor wireless performance when devices do not have the "Designed for Media Center Edition" logo |
| (911118) - You may experience poor wireless
performance when you connect to a Media Center computer. This issue may
occur when you use wireless networking equipment that is not "Designed
for Media Center Edition" (DfMCE)-logo certified. To guarantee... http://support.microsoft.com/default.aspx?scid=kb;en-us;911118 |
| Xbox 360: You receive the “The destination device was the same as the current device” error message |
| (909157) - When you try to transfer an item
from one device (source) to another device (destination), you receive
the following error message: The destination device was the same as the
current device. This issue occurs when the name of the destination... http://support.microsoft.com/default.aspx?scid=kb;en-us;909157 |
| Xbox 360: "This item cannot be transferred between profiles" error message when you try to transfer items from one Xbox Live enabled profile to a different profile | |
| (907611) - When you try to transfer items
from one Xbox Live enabled profile to a different profile, you receive
the following error message: This item cannot be transferred between
profiles. Some items cannot be transferred from one profile to
another... http://support.microsoft.com/default.aspx?scid=kb;en-us;907611 |
|
| Xbox 360: The power supply light is not illuminated |
| (906103) - The Xbox 360 console power supply light is
not illuminated. If the power supply light is not illuminated, the power
supply typically is disconnected from the wall socket. However, if the
light is not illuminated but the power supply is connected... http://support.microsoft.com/default.aspx?scid=kb;en-us;906103 |
| Xbox 360: The console stops responding when streaming music loses connectivity from a computer or from a device |
| (911154) - When you stream music from a computer or
from a device, the Xbox 360 console may stop responding. This issue may
occur when the Xbox 360 console loses connectivity with the computer or
the device that contains the music files. When you connect to... http://support.microsoft.com/default.aspx?scid=kb;en-us;911154 |
| Xbox 360: A disc remains in the disc drive after the disc tray is ejected |
| (907589) - A game disc, a DVD, or a CD remains in the
disc drive after the disc tray is ejected. This issue may occur if a
sticky substance is present on the top side of a disc. To resolve this
issue, follow these steps: If the Xbox 360 console is positioned... http://support.microsoft.com/default.aspx?scid=kb;en-us;907589 |
| Xbox 360: The power supply light is orange |
| (906102) - The Xbox 360 power supply light is orange.
An orange light is illuminated on the power supply when the console is
turned off or when the power supply is disconnected from the console.
This behavior is normal. If the power supply light is orange... http://support.microsoft.com/default.aspx?scid=kb;en-us;906102 |
| Xbox 360: Console behaves as if no disc is present in the drive (disc is inserted, but does not load) |
| (910798) - When you insert a CD, a DVD, or a game in
the Xbox 360 console disc tray, you may experience the following
symptoms: The disc does not load.The disc drive status indicator in the
Xbox 360 Dashboard may momentarily change to “Reading”, only to... http://support.microsoft.com/default.aspx?scid=kb;en-us;910798 |
| Xbox 360: The power supply light is red |
| (906101) - The Xbox 360 power supply light is red. A
fault has been detected in the external power supply. Temporarily
disconnect the power supply from the console and from the wall socket:
Unplug the power supply cord from the console and from the wall... http://support.microsoft.com/default.aspx?scid=kb;en-us;906101 |
| Xbox 360: You receive the "802.11a wireless network is recommended to connect to Windows Media Center" message |
| (909170) - When you connect an Xbox 360 console to a
Microsoft Windows XP Media Center-based computer, you may receive the
following message: 802.11b/g Wireless Network Your console is connected
to an 802.11b or 802.11g wireless network. An 802.11a wireless... http://support.microsoft.com/default.aspx?scid=kb;en-us;909170 |
| You experience poor performance on Xbox Live whether you use an Xbox 360 console or an original Xbox console |
| (909817) - When you play a game on Xbox Live , you
experience one or both of the following symptoms whether you use an Xbox
360 console or an original Xbox console: Slow gameplayPoor performance
or “lag” between actions Many conditions can cause this behavior. http://support.microsoft.com/default.aspx?scid=kb;en-us;909817 |
| Xbox 360: Music and file information may eventually become unavailable when you connect to Windows Media Connect |
| (911153) - When you play music or display music files
from a Microsoft Windows Media Connect source on your Xbox 360 console,
the music and file information may eventually become unavailable. This
issue may occur if the IP address of the Windows Media... http://support.microsoft.com/default.aspx?scid=kb;en-us;911153 |
| Xbox 360: You receive a "System Error" message in multiple languages |
| (906937) - You receive the following error message in
multiple languages: System Error. Contact Xbox Customer Support.
Typically, this error is caused by a hardware failure. Restart the Xbox
console. If you still receive the error message, contact Xbox... http://support.microsoft.com/default.aspx?scid=kb;en-us;906937 |
| Xbox 360: You can connect to Xbox Live but a "Disconnected" message appears on the Network Status screen |
| (908887) - When you are connected to Xbox Live through
one of the following devices and the network test is performed on the
Network Status screen, the network shows as Disconnected : Ethernet
cableXbox 360 Wireless Networking AdapterXbox Live-compatible... http://support.microsoft.com/default.aspx?scid=kb;en-us;908887 |
| Xbox 360: You cannot connect to Xbox Live: You receive an IP Address status error |
| (908881) - You cannot connect to Xbox Live . During the
network test performed from the Network Status screen, you receive the
following IP Address status error message: Technical configuration
error. Please contact Xbox Customer Support. This test verifies... http://support.microsoft.com/default.aspx?scid=kb;en-us;908881 |
| Xbox 360: You cannot update metadata for your music |
| (910145) - When you play or rip (copy) a CD, some music
metadata may not automatically appear. This issue may occur if at least
one profile does not have a Silver Xbox Live profile. A Silver Xbox Live
profile is the minimum requirement to access metadata... http://support.microsoft.com/default.aspx?scid=kb;en-us;910145 |
| Xbox 360: The screen freezes |
| (907586) - When you play a game, use the Xbox Dashboard
or the Xbox Guide, or wait for the console to start, the screen may
freeze, but you do not receive an error message, and no lights flash on
the console to indicate a problem. Note If you receive an... http://support.microsoft.com/default.aspx?scid=kb;en-us;907586 |
| Xbox 360: You cannot connect to Xbox Live by using a wireless connection |
| (908886) - You cannot connect to Xbox Live by using a
wireless connection. The test in Network Settings verifies that the
wireless adapter that is connected to your console is connected to a
wireless network. Many conditions can cause this behavior. See the... http://support.microsoft.com/default.aspx?scid=kb;en-us;908886 |
| Xbox 360: You cannot connect to Xbox Live: The console fails the ICMP test |
| (908883) - You cannot connect to Xbox Live . This test
evaluates how your router or gateway will respond to a particular type
of Internet Control Message Protocol (ICMP) packet. If the network fails
this test, you will not be able to sign in to Xbox Live .... http://support.microsoft.com/default.aspx?scid=kb;en-us;908883 |
| Xbox 360: You cannot connect to Xbox Live: The console fails the MTU test |
| (908882) - You cannot connect to Xbox Live . When you
perform the Test Live Connection test, the test for MTU displays Failed
. You experience this behavior if your router or the gateway is
incompatible with Xbox Live , or if your router or the gateway has... http://support.microsoft.com/default.aspx?scid=kb;en-us;908882 |
| Xbox 360: You cannot join a system link game in Halo 2 |
| (911200) - You cannot join a system link game in Halo 2
. The cause for this behavior is unknown. Download the Halo 2 autoupdate.
Have the host delete the game session.Re-create the game session. If you
have access to Xbox Live, sign in to Xbox Live on each... http://support.microsoft.com/default.aspx?scid=kb;en-us;911200 |
| Xbox 360: You cannot connect to Xbox Live: The console fails the DNS test |
| (908884) - You cannot connect to Xbox Live . During the
network test that is performed on the Network status screen in the Xbox
Dashboard, the DNS Address status is FAILED . This behavior occurs when
one or more of the following conditions are true: The DNS... http://support.microsoft.com/default.aspx?scid=kb;en-us;908884 |
| Xbox 360: Troubleshooting NAT status issues |
| (908880) - The network test that is performed on the
Network status screen for the Network Address Translation (NAT) address
shows a status of OPEN, MODERATE, or STRICT. If the status is OPEN, you
have optimal settings for Xbox Live connectivity. If you... http://support.microsoft.com/default.aspx?scid=kb;en-us;908880 |
| Xbox 360: “The region code for this game does not match your console's region” error message |
| (908223) - When you try to play an original Xbox game
on the Xbox 360 console, you receive the following error message: The
region code for this game does not match your console's region Xbox game
discs only work with Xbox consoles that are sold in the same... http://support.microsoft.com/default.aspx?scid=kb;en-us;908223 |
| Xbox 360: The disc tray will not open |
| (906936) - You can turn on the Xbox 360 console, but
you cannot open the disc tray. Typically, this behavior occurs if a game
disc, a DVD, or a CD is stuck in the disc tray. However, this problem
can also occur when a disc is not stuck in the disc tray. Note... http://support.microsoft.com/default.aspx?scid=kb;en-us;906936 |
| Xbox 360: You cannot view pictures from a camera or a portable device on the Xbox 360 console |
| (909153) - When you connect a camera or a portable
device to the Xbox 360 console, you can access the device but you cannot
access the files on the device. A red circle with a line through the
circle may appear next to the device or next to the files on the... http://support.microsoft.com/default.aspx?scid=kb;en-us;909153 |
| Xbox 360: You receive the “Can’t Contact PC” error message |
| (909168) - When you try to connect an Xbox 360 console
to a Microsoft Windows XP Media Center-based computer, you receive the
following error message: Can't Contact PC Your console can't contact
your PC with Windows Media Center. Make sure your PC is on and... http://support.microsoft.com/default.aspx?scid=kb;en-us;909168 |
| Xbox 360: Console automatically turns off |
| (907587) - When you are using the Xbox 360 console, the
console automatically turns off, but you do not receive any error
messages. Two red indicator lights flash on the Ring of Light or no
lights flash on the Ring of Light. This issue may occur when one or... http://support.microsoft.com/default.aspx?scid=kb;en-us;907587 |
| Xbox 360: There are no video controls in the Xbox Dashboard |
| (907609) - When you try to control video playback in
the Xbox Dashboard, video playback controls are not available. Video
playback controls are not available in the Video area of the Xbox
Dashboard. To control video playback, use the Xbox 360 remote control.
http://support.microsoft.com/default.aspx?scid=kb;en-us;907609 |
| Xbox 360: Apple iPod “on-the-go” playlists do not playback |
| (911150) - When you try to play music from your Apple
iPod, dynamically created on-the-go playlists do not appear on the Xbox
360 for playback. This issue occurs when the dynamically created
on-the-go playlists are not saved on the device. Make sure that the... http://support.microsoft.com/default.aspx?scid=kb;en-us;911150 |
| Xbox 360: You receive the “Attempting to Use Older Software” error message |
| (909169) - When you try to connect an Xbox 360 console
to a Microsoft Windows XP Media Center-based computer, you receive the
following error message: Attempting to Use Older Software The software
used to connect to a Windows Media Center is an older version... http://support.microsoft.com/default.aspx?scid=kb;en-us;909169 |
| Xbox 360: You receive the “Slow Wired Network” error message |
| (909164) - When you try to connect an Xbox 360 console
to a Microsoft Windows XP Media Center-based computer by using a wired
network, you receive the following error message: Slow Wired Network
Your console is connected to a wired network that does not... http://support.microsoft.com/default.aspx?scid=kb;en-us;909164 |
| Xbox 360: You receive the "Unformatted device" error message |
| (908647) - When you view Storage Devices after you
select Memory , an unformatted device appears. The device was recognized
by the Xbox 360 console. However, the device has not been formatted. To
view the device, it must be formatted. Connect the device to a... http://support.microsoft.com/default.aspx?scid=kb;en-us;908647 |
| Xbox 360: DVD movie does not play correctly |
| (907610) - When you try to play a DVD movie on your
Xbox 360 console, the movie does not play or does not play correctly.
This issue may occur for a variety of different reasons. Make sure that
the DVD disc is clean and free of scratches and blemishes.Try to... http://support.microsoft.com/default.aspx?scid=kb;en-us;907610 |
| Xbox 360: Your migrated Xbox Live account does not work on the original Xbox console: The account is parentally controlled |
| (906924) - You migrated your Xbox Live account from
your original Xbox console to an Xbox 360 console. When you try to use
your Xbox Live account on your original Xbox console, you receive the
following error message: Your account requires maintenance. The... http://support.microsoft.com/default.aspx?scid=kb;en-us;906924 |
| Xbox 360: You receive the “This item cannot be transferred between storage devices” error message |
| (909155) - When you try to transfer an item from one
storage device (source) to another storage device (destination), you
receive the following error message: This item cannot be transferred
between storage devices. The Xbox 360 video game and entertainment... http://support.microsoft.com/default.aspx?scid=kb;en-us;909155 |
| Xbox 360: You receive the “Reconfigure Wireless Network for 802.11a” error message |
| (909165) - When you try to connect an Xbox 360 console
to a Microsoft Windows XP Media Center-based computer by using an
802.11b or an 802.11g wireless network, you receive the following error
message: Reconfigure Wireless Network for 802.11a Your console is... http://support.microsoft.com/default.aspx?scid=kb;en-us;909165 |
| Xbox 360: Thumbnails or music file icons are not correctly displayed from a digital device |
| (910144) - When you access images or music files on the
Xbox 360 console from a digital device such as a digital camera or a
music player, thumbnails or preview images are not correctly displayed
in the Xbox Dashboard. For example, when you connect a digital... http://support.microsoft.com/default.aspx?scid=kb;en-us;910144 |
| Xbox 360: One red light flashes on the Ring of Light |
| (907535) - You see the lower-right quadrant of the Ring
of Light flash red on the front of the Xbox 360 console. If one red
light flashes and you receive an error message, there may be a different
problem. about what to do when one red light flashes and you... http://support.microsoft.com/default.aspx?scid=kb;en-us;907535 |
| Xbox 360: "There is not enough space on the storage device." error message when you try to save |
| (907614) - When you try to save to your Xbox 360
console, you receive the following error message: There is not enough
space on the storage device. The memory device has insufficient
available memory to store the item or items that you want to save.
Create... http://support.microsoft.com/default.aspx?scid=kb;en-us;907614 |
| Xbox 360: The console vibrates when you play a game, a DVD, or a CD |
| (911535) - The Xbox 360 console vibrates when you play
a game, a DVD, or a CD. Currently, the cause of this issue is unknown.
Make sure that the console is on a flat surface.Note It is not important
if the console is horizontal or vertical.Make sure that... http://support.microsoft.com/default.aspx?scid=kb;en-us;911535 |
| Xbox 360: You cannot access the Account Management screen on the original Xbox console: Account management functions turned off |
| (906922) - You migrate your Xbox Live account from your
original Xbox console to an Xbox 360 console. Now, you cannot select any
functions on the Account Management screen on the original Xbox console.
The migration process automatically turns off the... http://support.microsoft.com/default.aspx?scid=kb;en-us;906922 |
| Xbox 360: Media Center Extender for Xbox 360 cannot connect to the Media Center-based computer after the computer resumes from standby |
| (911115) - The Xbox 360 console cannot connect to the
Media Center-based computer after the computer resumes from standby.
Typically, an outdated network card driver on the Media Center-based
computer causes this behavior. Install the latest network card... http://support.microsoft.com/default.aspx?scid=kb;en-us;911115 |
| Xbox 360: You cannot play a video from the Xbox 360 Hard Drive |
| (907618) - When you try to play a video
from the Xbox 360 Hard Drive, the video does not play. This problem
typically occurs because the video file is corrupted. Turn the console
off, and then restart the console. Again try to play the video.Turn the
console... http://support.microsoft.com/default.aspx?scid=kb;en-us;907618 |
| Xbox 360: Four lights flash red on the Ring of Light |
| (906652) - You see all four lights on the
Ring of Light flash red on the front of the Xbox 360 console. This issue
may occur if one of the following conditions is true: The audio-visual
(AV) cable is not correctly connected to the Xbox 360 console.The
cable... http://support.microsoft.com/default.aspx?scid=kb;en-us;906652 |
| Xbox 360: The charge light does not illuminate on the charge cable |
| (908967) - The charge light does not
illuminate when you use the charge cable from the Xbox 360 Play & Charge
Kit to charge an Xbox 360 Rechargeable Battery Pack on an Xbox 360
Wireless Controller. Typically, you experience this behavior if you do
not... http://support.microsoft.com/default.aspx?scid=kb;en-us;908967 |
| Xbox 360: The wireless signal strength is reduced when you use a USB extension cable |
| (909336) - When you try to use a USB
extension to connect an Xbox 360 Wireless Network Adapter to your Xbox
360 console, the wireless signal strength is reduced. This issue may
occur if the USB extension cable interferes with the designed
functionality of... http://support.microsoft.com/default.aspx?scid=kb;en-us;909336 |
| Xbox 360: The console does not turn on |
| (907588) - The Xbox 360 console does not
turn on. To troubleshoot this issue, try the following solutions:
Examine the power indicator light that is located in the center of the
Ring Of Light on the Xbox 360 console. If there is no power to the
console, the... http://support.microsoft.com/default.aspx?scid=kb;en-us;907588 |
| Xbox 360: You receive an error message when you try to view a DVD movie by using the Xbox 360 console |
| (907620) - When you try to view a DVD movie
by using an Xbox 360 console, you receive the following error message:
Can’t play DVD. Wrong region code. This error occurs when you try to
view a DVD from a region that is incompatible with the Xbox 360
console.... http://support.microsoft.com/default.aspx?scid=kb;en-us;907620 |
| Xbox 360: Three red lights flash on the Ring of Light |
| (907534) - You see three lights on the Ring
of Light flash red on the front of the Xbox 360 console. The upper-right
quadrant light is the only light that does not flash red. This behavior
occurs when the Xbox 360 console experiences a hardware failure.... http://support.microsoft.com/default.aspx?scid=kb;en-us;907534 |
| Xbox 360: The USB device does not work |
| (907585) - A device that is connected to
the USB port on the Xbox 360 console does not work, or does not work as
expected. Examples of devices that connect to the USB port include Xbox
360 wired controllers and MP3 players. This issue may occur for the... http://support.microsoft.com/default.aspx?scid=kb;en-us;907585 |
| Xbox 360: You cannot add Xbox Live to an Xbox 360 gamer profile: The password that you entered is incorrect |
| (906932) - When you try to add Xbox Live to
an Xbox 360 gamer profile, you receive the following error message: The
e-mail address or password you entered is not valid. Please try again.
This error occurs if you use incorrect Passport Network credentials... http://support.microsoft.com/default.aspx?scid=kb;en-us;906932 |
| Xbox 360: Two red lights flash on the Ring of Light |
| (907533) - The two left quadrants of the
Ring of Light flash red on the front of the Xbox 360 console. This
behavior occurs when the console is too hot. Let the Xbox 360 console
cool. Note You may have to wait several hours for the console to cool
enough. Do... http://support.microsoft.com/default.aspx?scid=kb;en-us;907533 |
| Xbox 360: One red light flashes on the Ring of Light and you receive an error message |
| (907536) - You see the lower-right quadrant
of the Ring of Light flash red on the front of the Xbox 360 console. You
receive the following Universal Error Message in multiple languages:
System Error. Contact Xbox Customer Support. If one red light flashes... http://support.microsoft.com/default.aspx?scid=kb;en-us;907536 |
| Xbox 360: Console lights do not change orientation when you change the console orientation |
| (907592) - The circle of four lights that is
located on the console (Ring of Light) does not change orientation when
you move the Xbox 360 console from a horizontal to a vertical position
or from vertical to horizontal position. If the green lights in the... http://support.microsoft.com/default.aspx?scid=kb;en-us;907592 |
| Xbox 360: "Can't play this game" error message |
| (908225) - When you try to play an original
Xbox game on the Xbox 360 console, you receive the following error
message: Can’t play this game This issue may occur if the Xbox 360
console does not successfully load the original Xbox game because a
runtime... http://support.microsoft.com/default.aspx?scid=kb;en-us;908225 |
| Xbox 360: You receive the “Limited Network Connection” error message |
| (909167) - When you try to connect an Xbox
360 console to a Microsoft Windows XP Media Center-based computer, you
receive the following error message: Limited Network Connection Your
console didn't obtain an IP address from your DHCP server. An IP address
is... http://support.microsoft.com/default.aspx?scid=kb;en-us;909167 |
| Xbox 360: "There is not enough space on this device to add this background" error message |
| (907613) - When you try to add an image as a
background on your Xbox 360 console, you receive the following error
message: There is not enough space on this device to add this
background. Clear space on the device and try again. The memory device
has... http://support.microsoft.com/default.aspx?scid=kb;en-us;907613 |
| Xbox 360: You receive the "Ripping complete with errors" error message |
| (908649) - After you copy data from a CD or
"rip" a CD to the Xbox 360 Hard Drive, you receive the following error
message: Ripping complete with errors. One or more files were not
successfully ripped to the console, because of various possible
reasons.... http://support.microsoft.com/default.aspx?scid=kb;en-us;908649 |
| Xbox 360: “This game does not support your current display settings” error message |
| (908222) - When you try to play an original
Xbox game on an Xbox 360 console, you may receive the following error
message: This game does not support your current display settings This
issue may occur when the Xbox 360 console display settings are
configured... http://support.microsoft.com/default.aspx?scid=kb;en-us;908222 |
| Xbox 360: You receive the “No Network Connection” error message |
| (909166) - When you try to connect an Xbox
360 console to a Microsoft Windows XP Media Center-based computer by
using a network connection, you receive the following error message: No
Network Connection Your console is not connected to your network.
Please... http://support.microsoft.com/default.aspx?scid=kb;en-us;909166 |
| box 360: The console automatically restarts |
| (911152) - The Xbox 360 console
automatically restarts for no noticeable reason. This issue may occur
for several reasons. These include the following: The On button is
pressed.The Guide button on the controller or the remote controller is
accidentally... http://support.microsoft.com/default.aspx?scid=kb;en-us;911152 |
| Xbox 360: "Original Xbox games are blocked by Family Settings" error when you try to play an original Xbox game on an Xbox 360 console |
| (908224) - When you try to play an original Xbox game
on an Xbox 360 console, you receive the following error message:
Original Xbox games are blocked by Family Settings. You can change your
Family Settings in the System area of the Xbox Dashboard. This... http://support.microsoft.com/default.aspx?scid=kb;en-us;908224 |
| Xbox 360: The Xbox 360 Rechargeable Battery Pack loses its charge quickly |
| (908969) - The Xbox 360 Rechargeable Battery Pack loses
its charge quickly when you use the charge cable from the Xbox 360 Play
& Charge Kit to charge the battery. Typically, this condition is caused
from ordinary use of the battery over time. Replace the... http://support.microsoft.com/default.aspx?scid=kb;en-us;908969 |
| Xbox 360: How to connect the Xbox 360 Wireless Controller |
| (906947) - This article describes how to connect the
Xbox 360 Wireless Controller to an Xbox 360 console. To connect the
Wireless Controller to the Xbox 360 console, follow these steps: Press
and hold down the Xbox Guide button until the controller turns on.... http://support.microsoft.com/default.aspx?scid=kb;en-us;906947 |
| Xbox 360: The Xbox 360 Rechargeable Battery Pack charges slowly |
| (908968) - The battery charges slowly when you use the
charge cable from the Xbox 360 Play & Charge Kit to charge an Xbox 360
Rechargeable Battery Pack. The charging process takes longer if you use
the Xbox 360 Wireless Controller at the same time that you... http://support.microsoft.com/default.aspx?scid=kb;en-us;908968 |
| Xbox 360: The Xbox 360 Memory Unit is not listed as a storage device |
| (906943) - The Xbox 360 Memory Unit is not listed as a
storage device in the Xbox 360 console. This issue may occur when one or
both of the following conditions is true: The memory unit is not
correctly connected to the memory unit slot on the Xbox 360... http://support.microsoft.com/default.aspx?scid=kb;en-us;906943 |
| Xbox 360: You cannot add Xbox Live to your Xbox 360 gamer profile |
| (906931) - You cannot add Xbox Live to your Xbox 360
gamer profile by using a Microsoft Passport Network account that is
already associated with a different gamer profile. Note The Passport
Network account is the e-mail address and password that you use to... http://support.microsoft.com/default.aspx?scid=kb;en-us;906931 |
| Xbox 360: The Xbox 360 console does not detect the portable device |
| (909159) - You receive no response from the console
when you connect a portable device to a USB port on the Xbox 360
console. This behavior occurs if the portable device is not compatible
with the Xbox 360 video game and entertainment system. Make sure that... http://support.microsoft.com/default.aspx?scid=kb;en-us;909159 |
| Xbox 360: Video and sound issues when you use the Xbox 360 Composite AV Cable |
| (909335) - When you use the Xbox 360 Composite AV
Cable, you may experience the following symptoms: The Xbox 360 screen
does not display on your TV.The Xbox 360 sound does work. This issue may
occur when one or more of the following conditions are true: The... http://support.microsoft.com/default.aspx?scid=kb;en-us;909335 |
| Xbox 360: The Xbox 360 Rechargeable Battery Pack does not charge |
| (911110) - The battery does not charge when you use the
charge cable from the Xbox 360 Play & Charge Kit to charge an Xbox 360
Rechargeable Battery Pack. This behavior can occur if one or more of the
following conditions are true: The battery has reached the... http://support.microsoft.com/default.aspx?scid=kb;en-us;911110 |
| Xbox 360: The Xbox 360 Wireless Networking Adapter automatically connects to the strongest available network |
| (908966) - When you set up the Xbox 360 Wireless
Networking Adapter, the wireless adapter automatically connects to the
strongest available network that the adapter detects. This behavior is
by design. By default, the Xbox 360 Wireless Network Adapter will... http://support.microsoft.com/default.aspx?scid=kb;en-us;908966 |
| Xbox 360: You receive the “Connection Error” error message |
| (909163) - When you try to connect an Xbox 360 console
to a Microsoft Windows XP Media Center-based computer, you receive the
following error message: Connection Error An error occurred when
attempting to connect to your PC with Windows Media Center. Turn... http://support.microsoft.com/default.aspx?scid=kb;en-us;909163 |
| Xbox 360: The Xbox 360 Wireless Network Adapter LED does not illuminate |
| (909334) - When you try to use the Xbox 360 Wireless
Network Adapter, the LED indicator on the adapter may not illuminate.
This issue may occur when one of the following conditions is true: The
wireless adapter may not be connected correctly.The wireless... http://support.microsoft.com/default.aspx?scid=kb;en-us;909334 |
| Xbox 360: Audio issues when you use the Xbox 360 VGA HD AV Cable |
| (909337) - When you use the Xbox 360 VGA HD AV Cable to
connect the Xbox 360 console, the sound may not play or the sound may be
distorted. This issue may occur if the following conditions are true:
The VGA cable is not connected correctly.The Xbox Dashboard... http://support.microsoft.com/default.aspx?scid=kb;en-us;909337 |
| Xbox 360: You experience audio issues when you use an Xbox 360 Advanced SCART AV Cable |
| (909340) - When you use the Xbox 360 Advanced SCART AV
Cable to connect the Xbox 360 console to the TV, you may experience
sound issues, such as no sound or sound that is distorted. This issue
may occur if the following conditions are true: The SCART cable... http://support.microsoft.com/default.aspx?scid=kb;en-us;909340 |
| Xbox 360: You experience audio issues when you use an Xbox 360 S-Video AV Cable |
| (909338) - When you use the Xbox 360 S-Video AV Cable
to connect the Xbox 360 console to your TV, you may receive no sound or
distorted sound. This issue may occur if the following conditions are
true: The S-video cable is not connected correctly.The Xbox... http://support.microsoft.com/default.aspx?scid=kb;en-us;909338 |
| Xbox 360: The display is unclear when you use the Xbox 360 with a television display |
| (911151) - When you use the Xbox 360 with a television
display, you may experience one of the following symptoms: The display
is not clear.The screen flickers. The screen fades to black.The screen
strobes. Incorrect colors are displayed. This issue may occur... http://support.microsoft.com/default.aspx?scid=kb;en-us;911151 |
| Xbox 360: You cannot play music from the hard drive on the Xbox 360 console |
| (908646) - When you try to play music that you have
saved to the Xbox 360 Hard Drive, the music does not play or a red
circle and slash appears next to the song title in the Music Player in
the Xbox Dashboard. The music file may be corrupted. Make sure that... http://support.microsoft.com/default.aspx?scid=kb;en-us;908646 |
| Xbox 360: The Xbox 360 Hard Drive is not listed as a storage device in the Xbox 360 console |
| (906940) - The Xbox 360 Hard Drive is not listed as a
storage device in the Xbox 360 console. This issue may occur when one or
both of the following conditions is true: The hard drive is not
correctly attached in the hard drive bay.The hard drive is damaged.... http://support.microsoft.com/default.aspx?scid=kb;en-us;906940 |
| Xbox 360: You cannot play music from a portable device on the Xbox 360 console |
| (909154) - When you connect an MP3 player or a portable
device to the Xbox 360 console, you can access the device but you cannot
access the files on the device. A red circle with a line through the
circle may appear next to the device or next to the files on... http://support.microsoft.com/default.aspx?scid=kb;en-us;909154 |
| Xbox 360: The Xbox 360 console does not detect a storage device |
| (907619) - When you try to save a game, copy music from
a CD, or perform other storage related activities, you receive the
following error message: No storage device found Note You must have an
Xbox 360 Hard Drive or a memory unit attached to the console to... http://support.microsoft.com/default.aspx?scid=kb;en-us;907619 |
