Microsoft has vowed to end its reseller partners' woes by fixing the unstable website used to register customer sales: by the end of next month Redmond's deal-registration website will be upgraded and will include a new business intelligence and analytics tool.
The online system for inputting deals with IT buyers was launched for large account resellers (LARs) in December 2011, and as the Solution Incentive Programme for the wider distribution channel last spring. By registering sales, resellers can get rebates and also prevent rivals from nicking customers.
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