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How Microsoft can clean up the mess in its home and small business server business | |
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| Time: 12:24 EST/17:24 GMT | News Source: ZDNet | Posted By: John Quigley | ||
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If you want your customers to trust you, don’t lie to them. That sounds like common sense, the kind of stuff you should learn in the first semester of business school, but apparently someone up in Redmond skipped that lecture. And boy, are they paying for it now. Last week, Microsoft announced its decision to discontinue development of one of the core features of Windows Home Server, a technology called Drive Extender. I won’t rehash the details here. You can get an overview in this post from my colleague Mary Jo Foley and get more technical details in this thorough explanation from Peter Bright at Ars Technica. | ||
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| #1 By 2960 (72.205.26.164) at 12/1/2010 2:20:04 PM |
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Let me give you the cliff notes:
1. MS took a working technology, DE v1, and instead of fixing the few bugs that may still exist, decided to re-write the entire thing from scratch. 2. They fucked it up. It doesn't work. 3. They don't know how to fix it. 4. Instead of fixing it, they just pulled the plug on the whole thing. 5. They have been lying through omission concerning what really happened here. 6. They can probably receive the award for the quickest killing-off of a hard-core group of enthusiasts in the history of computers. 7. As typical Microsoft, they don't care about customer comments, wishes, etc... and have said there is no way they will re-consider. Take it or leave it. And one thing is very clear. EVERYONE is extremely pissed right now. This post was edited by TechLarry on Wednesday, December 01, 2010 at 14:21. |
| #2 By 23275 (68.117.163.128) at 12/2/2010 6:10:02 AM |
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I think that WHS was cutting into SBS and BPOS sales, and really, BPOS (or whatever they call it these days - 365, Hosted Lync - some combo of these), is the driver.
Think about it... small companies with "other" cloud based services (Google's online offerings) with <10 total systems, or even fewer that needed: a) reliable backup, b) simple file sharing, and c) remote access to systems and files... WHS did all of these and with single instance storage in DE v1, it was cheap, really cheap to add on to, and... dirt cheap to maintain. Add a few bucks are year for Google's commercial offering and who would need SBS, or some hybrid solution built around SBS and BPOS/Lync/365. So Microsoft took WHS out back, put a bean-counter's uber high powered gun to its headless little head and turned the whole thing into a lovely little cloud of crimson mist - while simultaneously pulling a TSA finger sweep on enthusiast users and micro-business owners. This one was about recurring revenue and not about customer wants and needs. I'll use this as a counter whenever a small customer considers Microsoft's hosted solutions - saying: "yeah... it's cheap and pretty good stuff, and yeah, I cost just a little more, but unlike them <MS>, I won't ever dump you, or TSA your backside." So, "Thanks" Microsoft, for making things easier for those of us in the channel that use your servers and tools to focus on customers with a laser like focus built on earned trust. We don't sit around with lawyers and accountants trying to figure out ways to "maximize" revenue at the expense of those that support us most.... and you wonder why people keep on hating you? Don't, just look at the crap you pull all the time and the LA Phone Book sized list of things you start, swear you're behind, and then dump the second some snott with an MBA says so. If Ballmer is as good a man as I think he is, he'll read this and then whip out a golf club and start smashing the desks of the idiots dragging his company into a toilet. |
| #3 By 95132 (96.25.183.211) at 12/2/2010 7:19:55 AM |
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So in other words Ballmer should smash his own desk. Got it.
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| #4 By 2960 (72.205.26.164) at 12/3/2010 11:00:26 AM |
| Wow. They even managed to piss off IK this time. That's really saying something :) |
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