Mark Russinovich: Emails containing troubleshooting cases keep arriving in my inbox. I’ve received many cases that start with a seemingly unsolvable problem and end a few steps later with a solution or - often just as useful - a workaround. I’ve amassed several hundred such cases that I’ve captured in over 400 PowerPoint slides, giving me great material from which to draw for my blog and the Case of the Unexplained talk series I’ve delivered at a number of major industry conferences
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