| ActiveMac | Anonymous | Create a User | Reviews | News | Forums | Advertise |
|
|
|
User Controls |
|
New User |
|
Login |
|
Edit/View My Profile |
|
|
|
|
|
|
|
ActiveMac |
|
Articles |
|
Forums |
|
Links |
|
News |
|
News Search |
|
Reviews |
|
|
|
|
|
|
|
News Centers |
|
Windows/Microsoft |
|
DVD |
|
ActiveHardware |
|
Xbox |
|
MaINTosh |
|
News Search |
|
|
|
|
|
|
|
ANet Chats |
|
The Lobby |
|
Special Events Room |
|
Developer's Lounge |
|
XBox Chat |
|
|
|
|
|
|
|
FAQ's |
|
Windows 98/98 SE |
|
Windows 2000 |
|
Windows Me |
|
Windows "Whistler" XP |
|
Windows CE |
|
Internet Explorer 6 |
|
Internet Explorer 5 |
|
Xbox |
|
DirectX |
|
DVD's |
|
|
|
|
|
|
|
TopTechTips |
|
Registry Tips |
|
Windows 95/98 |
|
Windows 2000 |
|
Internet Explorer 4 |
|
Internet Explorer 5 |
|
Windows NT Tips |
|
Program Tips |
|
Easter Eggs |
|
Hardware |
|
DVD |
|
|
|
|
|
|
|
Latest Reviews |
|
Applications |
|
Microsoft Windows XP Professional |
|
Norton SystemWorks 2002 |
|
|
|
Hardware |
|
Intel Personal Audio Player 3000 |
|
Microsoft Wireless IntelliMouse Explorer |
|
|
|
|
|
|
|
Site News/Info |
|
About This Site |
|
Affiliates |
|
ANet Forums |
|
Contact Us |
|
Default Home Page |
|
Link To Us |
|
Links |
|
Member Pages |
|
Site Search |
|
Awards |
|
|
|
|
|
|
|
Credits |
 |
'Nightmare' at Microsoft's Volume Licensing Sites | |
|
||
| Time: 12:51 EST/17:51 GMT | News Source: Redmond Magazine | Posted By: Kenneth van Surksum | ||
|
Frustrated customers and partners continue to experience confusion and delays after Microsoft revamped its Volume Licensing Service Center (VLSC) and associated Web sites in December.
| ||
|
Write Comment
Return to News |
Displaying 1 through 25 of 148 Last | Next |
The time now is
9:58:58 AM
ET.
Any comment problems? E-mail us |
| #1 By 7754 (206.169.247.2) at 1/12/2010 2:46:02 PM |
|
"The fact that they [Microsoft] can't post up a Web site that is essentially just a reporting front end to a relatively simple (but large) database should inspire customers to carefully reconsider their validity as an enterprise business software supplier," Braden said.
Quite an indictment, but I think an excellent point. This thought often comes to mind when I talk on the phone to some software/hardware vendor and they complain about "computer problems." If they can't get their own stuff to work well (with access to their own internal resources and documentation!), why on earth should a buyer expect their luck to be any better? |
| #2 By 95132 (96.25.183.211) at 1/12/2010 9:47:10 PM |
|
This is a disaster for Microsoft and it's just getting worse every day the problems drag on, I mean come on it's been nearly a month. A couple days would have gone relatively unnoticed, a week or so customers might understand "who hasn't been caught up in a fubar'd roll out before?" so long as there was some solid communication.
Now though, it's just down right embarrassing, and it's right up in the faces of SMB, enterprises and partners of MS's and those with influence in such organizations. It does make one wonder just wtf is going on up in Redmond these days if they couldn't address and resolve these problems in a week or so of going live. |
|
Write Comment
Return to News |
Displaying 1 through 25 of 148 Last | Next |
The time now is
9:58:58 AM
ET.
Any comment problems? E-mail us |
