#8, I agree, they should have made a way to make this very easy, or to preserve the few Ultimate Extras they did ship. Vista Ultimate owners, in this context, got burned twice and it constitutes a real slap in our collective faces.
While I did not buy, or recommend Vista Ultimate based upon "extras" - Microsoft really hosed people. On top of it, Vista Business was not a full super-set of Home Premium - adding more pain to the mix. I wrote extensively about both subjects and identified Vista Business as the real stinker in the mix.
They've fixed that in Windows 7. Great, but it does not take the sting out of the slap that they layed down on Vista Ultimate users - potentially their most vocal and active group of supporters. This is just one more example of how badly they intended to hammer this group of users. I'd like the opportunity to ask them a lot of questions about this. I think however, that the answer is much more involved and actually worse... they care a lot less about the channel than they used to - it costs them more to support enthusiasts than it makes them - so it is all about math, accountants, lawyers, and marketing people. It's business, which while I run one, I don't think or act like that. Customers first, last and always.
What they did here makes guys like me feel like chumps - despite that, the reason we're here is to help others like us - hence the hack and the posts and the site and the whole dang thing.... which means exactly "duck" to corporations.
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