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The Case of the Temporary Registry Profiles | |
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||
| Time: 13:53 EST/18:53 GMT | News Source: Microsoft | Posted By: Kenneth van Surksum | ||
|
Mark Russinovich: Microsoft Customer Support Services (CSS) is one of the biggest customers of the Sysinternals tools and they often send me interesting cases they’ve solved with them. This particular case is especially interesting because it affected a large number of users and the troubleshooting process made use of one of Process Monitor’s lesser-known features. The case opened when a customer contacted Microsoft support reporting that several of their users would occasionally get this error message when loggging on to their systems: | ||
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| #1 By 17855 (205.167.180.131) at 8/24/2009 3:06:18 PM |
| lketchum, according to this article your problem won't be the same, but you can use these techniques to uncover the problem. I enjoy reading Marks articles, they can be pretty in depth though. |
| #2 By 23275 (68.117.163.128) at 8/24/2009 4:50:12 PM |
| #1, We've been all over that and have used the same tools and similar ones to capture log in data. We began that before I posted here about what we are seeing. I think we've found the reason and it will require a patch. More than anything, I wanted to (by sharing what we have been seeing), is canvas others to see what they themselves have noted with 7. All signs are an IO.sys from Asus - but as with Citrix in this example, one is going to point to the other - so I don't know who is going to fix it (if either). Dang shame, too.... we are going to have to hold shipping until we get it solved or move to a different board. |
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