When Microsoft Corp. unveiled Windows Vista a bit more than two years ago, it produced more angst than the IT market has seen in recent history. Solution providers ran into problems upgrading systems from Windows XP. Driver support and application support—as typical for many new Windows releases—were markedly spotty and weaker than most would have liked.
In fact, the anti-Vista uproar has been so loud that Microsoft has been forced to keep Windows XP alive in many forms—including as "downgrade options" for OEM customers and, currently, as an option for the new class of PC called netbooks. But, to be fair, Microsoft did fix many issues and problems with Vista when the company released Service Pack 1, and driver and application support has noticeably improved.
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