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  Microsoft: save $44 billion, just make Hotmail free
Time: 07:59 EST/12:59 GMT | News Source: ComputerWorld | Posted By: Kenneth van Surksum

I took a look at MSN – oops, Windows Live -- yesterday, something I try to do every year or so (which puts me ahead of most people, apparently). What I saw reminded me why spending $44 billion on Yahoo! isn't going to make Microsoft competitive with Google.

I love Google's Gmail. It's free, and it lets me do all kinds of fancy things. I especially like the ability to collect mail from other POP3 accounts in Gmail, where I can see threaded discussions, search and categorize messages, and get to it from anywhere I can use a Web browser. (And Gmail is just one of the Google Web services I use regularly. I like the calendar, and the Picasa photo gallery, and the RSS reader particularly.)

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#1 By 3653 (65.80.181.153) at 3/2/2008 6:39:05 PM
Wow, what a pathetic level of research from the author.

He used hotmail TEN YEARS AGO, and then installed it again yesterday. Now, that is quite a wealth of knowledge on the product. Why, I think he should write an article about it.

Seriously, can someone explain this sentence to me?

"I used to have a Hotmail account, back before Microsoft bought it a decade ago. It was a dazzling innovation: free, permanent e-mail. Then Microsoft bought it and I had a choice: I could have free, or I could have permanent. I quit using it."

Free OR permanent? What does that even mean? Its FREE? Yes. Its permanent? Yes, as much so as any other web-based email product.

"When I sign into Hotmail I see a landing page filled with the latest news from celebrity rehab and ads for things I have tried most of my adult life to avoid."

I'm far from a hotmail expert (like this ten-year veteran author is), but even I know this is wrong. Look in the Options/MoreOptions/TodayPageSettings and you'll see a checkbox beside "Skip the Today page and take me straight to my inbox". But I suppose the author was too busy typing his conclusions to check that far.

"Whoa. Install software? No thank you very much. Why should I have to do that to use things that should be Web-based services, like a calendar and photo gallery?"

The author is well into his crack rock at this point. The user has a choice of free hotmail, or free hotmail and ability to install their choice of Messenger, Toolbar, Photo Gallery, Desktop Mail client, and Writer. There are checkboxes beside each of those. NONE of them are required. And does this moron realize that his precious Picasa is an INSTALLED application?

And then I realized... this isn't ComputerWorld, but ComputerWorld BLOGS. C'mon Kenneth, this is flame bait at best, and a waste of all AW user's time at worse. In case its not obvious, many of us use (or at least, WANT TO USE) AW as a filter and we come here hoping to avoid WASTING TIME reading nonsense from drive-by experts.




This post was edited by mooresa56 on Sunday, March 02, 2008 at 18:42.

#2 By 8556 (12.208.163.138) at 3/3/2008 10:02:27 AM
The article is indeed short on facts and useful information and reeks of ignorance. However, Hotmail does suffer from an excess of spam that is allowed to pass through the filters. There is no reason that three identical spam missives each from different bogus addresses, tracking a penny stock to drive up the price so the spammers can profit from a sale at many times the starting price, should get through. Drug spam and online casinos are another daily annoyance with Hotmail. Microsoft needs to put the same effective spam filter on Hotmail as is used in Outlook. Gmail is vastly superior for filtering spam than Hotmail. MS needs to realize that they have the tools in house to make Hotmail a great spam free service and then implement the tools, even for the free accounts.

#3 By 89249 (64.207.240.90) at 3/3/2008 11:54:21 AM
Guys... they are buying Yahoo for infrastructure and patents. Not their e-mail service. Granted that userbase and the current advert contracts etc. are nice. But the real value at Yahoo is it is a mature company with tons of assets both physical and intellectual.

#4 By 60455 (68.186.182.236) at 3/3/2008 6:27:26 PM
one of four layers in our anti-spam strategy for customers has been Postini (out beyond the edge).

Before Google bought Postini (still considered a dark day for us), the user interface in the Postini User "Message Center" had an option for "Delete All"

Since Postini was so effective, precious few, if any, false positives were ever filtered (even after only a few days of training for any one user account) that one could safely select the delete all option and dump the filtered items.

Within days of the Google buy, the interface changed and the "Delete All" option was gone.

Why? No explanation was offered and inquiries went ignored; however, I suspect it is because Google wanted to ensure that each user had to look at each page of filtered messages and delete at most, 250 of them at a time (a parameter users have to set each and every time they log in).

After the Google buy, users quit logging in at all.

While the Postini service is as effective as ever, I remain curious as to why the interface change was made like that, following the Google acquisition. The web was better without Google and I am tired of their tool bar and desktop being bolted to every download and update there is. Where customers allow their users to install software, one is sure to find a Google mess wasting resources. I do fear it will become a real nightmare now that Vista SP1 has opened so many doors for Google's ubiquitous desktop software to infest computers and tank performance. Adobe's Acrobat Reader and FLASH Plug-in are no better.

"Yuk. I'm a paying Google customer..."

#5 By 1896 (216.189.183.117) at 3/3/2008 6:42:33 PM
MSN mail was fine until Vista arrived; now I am unable to use MSN (pop3 based) with Vista because there are authentication issues.

#6 By 60455 (68.186.182.236) at 3/3/2008 7:33:20 PM
@5, An update was issued today that resolves it. From what I can tell, it was a running search host process that prevented components within Live Mail from registering themselves properly.

In the old version, if conservative users rebooted following the installation, it would work. (though there was no prompt to do so). Interestingly, the installer fails with little information if the host process is running (applies to new version, too). Tell it to ignore the error and restart your computer after the installation completes and it will work and allow you to authenticate properly.


#7 By 1896 (216.189.183.117) at 3/4/2008 4:00:34 AM
Thanks for the tip #5; unfortunately it seems that does not apply to old accounts like mine.
I use OK 2007 to handle all my accounts so what I do is manually enter the settings for my MSN POP3 account; problem is that this is an old account, I opened it in 1995, and it has not been "migrated" to use the new settings. At least this is what the technician stated.

This post was edited by Fritzly on Tuesday, March 04, 2008 at 04:01.

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