I regret to inform you that MSN will soon be temporarily unable to provide you with MSN HighSpeed DSL service. We apologize for this situation and any inconvenience you may experience. We are temporarily suspending our DSL service because our DSL wholesale provider, NorthPoint Communications, is unable to provide wholesale access to MSN. Due to this unfortunate circumstance, your DSL service will be discontinued within the next week. You recently may have read or heard in the news about the rapid changes in the DSL market, the turmoil in the capital markets and the difficulties that this has caused for wholesale DSL providers. As a result of these unfavorable conditions, today NorthPoint announced that it will no longer be able to provide DSL access. We still are in the early stages of the broadband revolution. MSN remains committed to DSL as a viable broadband solution and delivering the best broadband access experience for our customers. Moving forward, we will focus on working with leading broadband providers who are less vulnerable to fluctuations in the market. We also will continue to deploy other broadband solutions to meet our customers’ growing needs. We are committed to our current DSL retail distribution channels, like RadioShack and Best Buy, and will continue to work with them in the future to provide these broadband solutions as they become available.
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