Microsoft Corp. has created a new worldwide services organization that will for the first time formally integrate Microsoft Consulting Services (MCS) and Product Support Services (PSS). With this change, Microsoft will be better positioned to provide more integrated consulting and support services for its enterprise customers that include the combined services resources of Microsoft and its partners. In addition, Microsoft will be prepared to take on a prime contracting role to deliver services in those situations where it is appropriate to do so. This new services organization will be led by Robert McDowell, who becomes the company's vice president of worldwide services.
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