Microsoft Corp. today announced that Technology Marketing Corp.’s (TMC’s) TMC Labs division named Microsoft® Speech Server 2004 R2 as a 2005 Innovation Award winner from Customer Interaction Solutions magazine.
“We’re pleased that Microsoft Speech Server 2004 R2 has been recognized as an innovative product by TMC Labs,” said Clint Patterson, director of marketing for Microsoft Speech Server at Microsoft. “Today and in the future, Microsoft will continue to provide companies with cost-effective and technologically advanced options for deploying speech and interactive voice response (IVR) solutions. By creating a flexible, integrated solution that can be maintained with a tool set familiar to millions of developers worldwide, Microsoft Speech Server adapts easily to meet the changing needs of providing high-quality customer care.”
“Microsoft has clearly demonstrated to the staff of TMC Labs that Microsoft Speech Server is truly innovative in the contact center industry,” said Nadji Tehrani, founder and chairman of TMC, publisher of Customer Interaction Solutions magazine. “With the great advances in technology for CRM and call and contact centers, there’s never been a greater need for this award.”
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