AS Microsoft hits 30, critics reel off complaints that sound like, well, a Microsoft commercial – stifling bureaucracy, frustrating miscommunication, different units working on overlapping technology without adequate co-operation. In short, the very ills it promises to cure with its software.
Growing pains have delayed products, leaving the door open for Microsoft to be beaten to market by younger, more nimble competitors led by Google Inc and Yahoo Inc.
As it gears up to release a slew of new products, Microsoft is trying to untangle bureaucratic snags with a corporate shake-up meant to get the best ideas to market faster and increase the company's push toward over-the-internet software and services.
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