Recently, we were able to sit down and discuss the MVP program with Lori Moore, CVP of Customer Service & Support and Sean O'Driscoll, Senior Director of CSS Community and MVP for our first dual interview. Here is an excerpt:
ActiveWin.com: How would you characterize the growth of the MVP program over the past few years?
O'Driscoll: If you think about where things are going in the future, I would say the future represents sort of an extrapolation of what we have done the past few years. One is looking at global coverage; languages, community types, venue that are not currently represented, etc. Another is new technologies that were not represented, ie now we have MSN Search MVPs. I would also point to emergent communities. Two years ago we really didn't think a lot about blogs like we do today, now there is a drive around wikis, podcasting, and other community types. You should expect the MVP program to grow and encompass any of these destinations that customers are finding value in peer-to-peer based conversations.
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