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  Microsoft Holiday Support Website Under Heavy Demand
Time: 12:00 EST/17:00 GMT | News Source: ActiveWin.com | Posted By: William Sossamon

It seems Microsoft's Holiday Support website, intended to give free and quick product support for those who received Microsoft gifts this year, is under heavy demand by the enormous surge of users trying to access this site and returns time-out errors to all but a few. Microsoft describes the website as "an easy, convenient starting point for support of all Microsoft products, available now through February 2002. The site also lists support options for customers outside the U.S." Microsoft easily has enough capacity to handle the demand, but the holiday surge must have been highly underestimated.

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#1 By 3653 (166.63.11.94) at 12/26/2001 12:06:42 PM
I get right in. The link that you are using is incorrect. Maybe thats your problem.

You are using...

http://support.microsoft.com/holiday/%20

When the real URL is...

http://support.microsoft.com/holiday/

#2 By 2 (12.226.195.102) at 12/26/2001 12:14:22 PM
The link points to the correct URL: http://support.microsoft.com/holiday/, not the incorrect one you point out.

#3 By 1845 (12.254.240.94) at 12/27/2001 12:01:00 AM
Yep, Bob, your link doesn't work. http://support.microsoft.com/holiday/ is the correct URL, but this is not what AW points to. What's the deal with AW tracking outbound traffic? It is REALLY annoying to have your URL garbage in when I am clicking out of your site.

#4 By 2 (12.226.195.102) at 12/27/2001 1:29:34 AM
Works fine for me...

This post was edited by AWBobStein on Thursday, December 27, 2001 at 01:30.

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