Picture this: After a long, stressful journey, a tired traveler checks into his hotel from the back seat of a taxi via telephone, picks up his key from the concierge and checks into his room - all without stopping at the registration desk. When he enters his room, the temperature is set right where he likes it, the drapes are open as he prefers and his favorite hometown radio station is playing softly on the in-room entertainment system. On the table is information about a spa package that includes a hot soak and a massage - two of his favorite indulgences.
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