Microsoft's Instant Messenger service went down early Monday, affecting up to 75 million people worldwide who sign on to the service to chat with friends and co-workers.
The Redmond, Wash.-based software maker lost for six hours much of the power to its .Net Messenger service, the backend component that runs all of its instant messaging clients--including Windows Messenger and MSN Messenger. Bob Visse, MSN's director of marketing, said that the source of the problem was as yet undetected, but the outage was "fairly widespread."
"It's a worldwide outage, and most customers are affected," he said. "We're investigating it, but we do not know what the issue is."
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