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  Can Microsoft Be Trusted with Customer Data?
Time: 14:38 EST/19:38 GMT | News Source: NewsFactor | Posted By: Byron Hinson

Changes are on the way that should alleviate concerns about Microsoft's database-related products, but companies should tread cautiously when it comes to customer data security until those improvements actually arrive. However, companies can take Microsoft at its word that it is making changes to bolster security in its products, especially in the wake of several recent hacks and security holes that have afflicted its software programs, Gartner vice president and research director John Pescatore said.

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#1 By 1401 (162.39.117.228) at 7/22/2002 4:12:08 PM
I used to think yes, they could. But after reading that story about Windows Media Player sending the play list back to MS, I am beginning to think not...

#2 By 20 (143.166.17.50) at 7/22/2002 5:33:43 PM
What are you talking about? If WMP sent anything back to MS, MS would be cruicified. Don't you think there are thousands of Linux/Unix geeks that monitor everything MS software does waiting for an opportunity to expose some type of spyware? If there were any phoning home by any MS software, it would be plastered all over every newspaper and magazine.

#3 By 1401 (162.39.117.228) at 7/22/2002 5:46:15 PM
It was a news item a fews months ago here on ActiveWin...

#4 By 442 (65.33.154.204) at 7/22/2002 6:06:33 PM
Actually, if you followed the news, you'd find out that it was in fact plastered all over. ActiveWin had the story on it as did CNET, ZDNET, and many others. Try to stay with us, kid.

#5 By 931 (63.169.175.28) at 7/22/2002 7:26:03 PM
"Can Microsoft Be Trusted with Customer Data?"
No. Frankly ... no one can be.

#6 By 1845 (12.254.162.111) at 7/22/2002 10:07:15 PM
I'd never thought of it that way, Jagged. The unique identifier (which is an option that appears during setup which can very easily be turned off) is very much like cookies in Internet Explorer.

#7 By 135 (208.50.201.48) at 7/22/2002 11:51:53 PM
Windows Media Player doesn't use CDDB. Microsoft created their own service in association with All Music Guide. Pretty simple really, CDDB wanted royalties and at that price Microsoft can create their own service. On top of that the AMG data is provided by the labels instead of entered in by teens with bad spelling, so it is more accurate, more consistent and just plain a better value-add.

But yes, the requests are going to go back to the service, and from this they can keep track of which CD's are popular and what not. Is this a privacy concern? No, since the data is never tagged to a particular person. They only see general buying habits, etc.

http://www.cddb.com/

So today's top 10 albums are... Eminem, Nelly, Red Hot Chili Peppers, Linkin Park, Utada Hikaru, System of a Down, Ashanti, Creed, The Beatles and Avril Lavigne.

What's that man? People who use CDDB have pretty lousy taste in music. :-)

And yeah, what you've played is going to be cached... because it sure would be inefficient to keep retrieving this every time you played the same CD.

Pretty much a non-issue.... like most of the anti-Microsoft complaints. And the anti-MS trolls wonder why they aren't taken seriously.

#8 By 2960 (156.80.64.164) at 7/23/2002 9:14:15 AM
As long as they continue to find ways to have your PC 'Phone Home', and ways to control what YOU do with YOUR own computer, hell no I don't trust them.

TL

#9 By 1845 (12.254.162.111) at 7/23/2002 12:51:37 PM
Give us some examples TL.

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