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  Q&A: What "Titanium" Will Mean for End Users and IT Pros
Time: 12:30 EST/17:30 GMT | News Source: Microsoft | Posted By: Byron Hinson

With more than 109 million seats already licensed for Microsoft Exchange Server -- twice as many seats deployed as Lotus/Domino -- Microsoft CEO Steve Ballmer today announced the company’s plans to release an upgrade to Exchange 2000 Server, code-named "Titanium," in 2003. Titanium will include a range of new benefits for end users, particularly information workers, as well as benefits targeted specifically to IT administrators and the corporate networks they manage.


Preview of the Outlook user interface in Office 11.
Click on the image for high resolution screenshot

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#1 By 116 (129.116.86.41) at 7/16/2002 12:56:49 PM
Don't like the colors but its starting to look pretty slick...

#2 By 135 (209.180.28.6) at 7/16/2002 1:45:55 PM
We need wider monitors... :)

#3 By 3339 (65.198.47.10) at 7/16/2002 2:29:25 PM
Do any of you prefer this layout? I personally prefer having the screen split horizontally rather than vertically. I presume we'll be able to setup preferences to resemble the old layout a bit more, or no?

#4 By 3339 (65.198.47.10) at 7/16/2002 2:38:02 PM
Really different. And not just the frame splitting--consider how you now have a narrow frame with addressee, subject, priority, status (read/unread), a labeling/filtering tag, and time and date (splitting up time AND date? Simply, horribly, disgustingly wrong) arranged in a way where by no means does it seem apparent how you would smoothly sort and view all of your emails quickly and without grief--I want to see the names line up, the subjects line up, the dates line up... This is simply wrong so I anxiously await to see what options the user has for configuring the layout.

#5 By 3 (62.253.128.4) at 7/16/2002 3:12:25 PM
#6 I'm pretty sure there will lots of different options, this looks like quite an upgrade to Outlook this time round. I'll hold back from slamming that layout til it arrives on my desk.

#6 By 3339 (65.198.47.10) at 7/16/2002 3:16:38 PM
I can dig that, guys--I just don't know why this would be the screenshot they are putting out there. This one definitely puts me off. Obviously, it will be configurable and I'm not saying--this is unusable. I am saying someone has a big problem with interaction and usability design if they think they can get people pumped with this view.

#7 By 1677 (12.225.98.16) at 7/16/2002 3:31:41 PM
That looks like a big update to you? Sorry, but a new interface means very little to me. Outlook is very easy to use, I can find everything I need(most of the time at least) and it is quite easy to switch between tasks in outlook. What I'm looking for is a better way to generate different views(vitual folders that are filters), designing reports based on outlook info, form designing for building custom applications around Outlook.

The most important thing though is a more powerfull database store. I realize they tried doing that with Outlook2002 but had way to many problems(crashing, memory, speed, etc...). I was very sad to here that this new version won't be using the unified database system that is still under development. I hope MS works on making Outlook more powerful for more advanced users and for the corporate environment.

But please don't say a new interface looks like a "big update". That makes me cry to think that someone might consider you a 'power user' since I consider myself an advanced user as well.

Cheers :)
Portrman
portrman DOT yahoo DOT com

#8 By 7754 (216.160.8.41) at 7/16/2002 3:56:58 PM
Looks like they took a que from the Mac BU, and made it more like Outlook for Mac (I wonder if they'll have Raspberry and Lime???).

I don't mind the split of the date and time, though--it makes very good sense to me to have everything for today under one group, and everything for yesterday in another (wouldn't it be great if there was a field for *tomorrow's* email? :). When you think about it, it takes noticeably longer to look at the date stamp for each email to figure out the day, as opposed to knowing that everything within a certain group is for today, another group is yesterday's email, etc. However, this view obviously wouldn't work if you sorted by say, subject, so I think they are only showing off one of the viewing options (I wouldn't worry about the split of date and time, sodajerk...).

One "feature" I would like to see is the removal of the limitation of the size of email lists, but that's dependent on the page size in Exchange, so I doubt we'd see something happen there until the debut of the SQL-based version.... I would also like to see a feature for opened/read information within the local Exchange system implemented more like it is in GroupWise (where you can get the properties for any email message in your sent items and see who has opened it, read it, deleted it, etc., as long as it stays within the GroupWise system). I understand why they implemented it they way they have (I think... because it works with compatible email systems over the 'Net, right?), but it's much clunkier than the way GroupWise does it. And, although it's often as much a hassle as it is a help, I wish they would improve the "auto-complete" feature in Outlook... it works so much simpler and better in GroupWise. Not to flag-waive for GroupWise too much, because I think Exchange is better in many other respects, but it does have some nifty features that I wish would be incorporated into Exchange/Outlook.

#9 By 37 (216.43.88.209) at 7/16/2002 4:23:11 PM
Sodajerk,

Microsoft did extensive surveys and testing with this version, and found that the users wanted to be able to read their email like a book (and appear as a page in a book). After testing this layout at many different corporate establishments, the feedback had shown a "preference" to reading their email in this fashion. This also ties in with their Tablet PC, making it more like a book for reading. The consumer has voiced their concerns on this, and Microsoft is listening...as noted by this screenshot.

Brian
Microsoft MVP

#10 By 1896 (208.61.159.4) at 7/16/2002 5:12:43 PM
#13 I agree with you about the need of a tree view. Overall I like this new look more than the old one; of course my opinion is based on what we can see now which is not much but still so far so good.

#11 By 1401 (24.74.51.203) at 7/16/2002 5:48:47 PM
I'd like to see a shot of the Outlook Today screen. I was hoping for major features to be added to the Outlook Today screen in Office XP. Hopefully they will appear in Office 11...

#12 By 61 (65.32.170.1) at 7/16/2002 11:21:57 PM
Perhaps the hotmail integration won't be so dangum slow.

#13 By 931 (24.98.84.138) at 7/17/2002 12:05:41 AM
omg blahh.. me hates it .. but will not judge it till beta 1 timeframe. The whole next generation of there software seems to look like seasamee street on crack... lol
blah.


#14 By 7650 (161.114.1.181) at 7/17/2002 12:18:12 PM
#19, yes maybe, but you could always just get a larger monitor and raise your res a bit :).

Cheers,
John

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