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Microsoft Great Plains Selects Crystal Decisions For Microsoft Customer Relationship Management | |
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| Time: 10:48 EST/15:48 GMT | News Source: Microsoft Press Release | Posted By: Byron Hinson | ||
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Microsoft Great Plains Business Solutions and Crystal Decisions Inc. today announced that Crystal Decisions will provide the reporting, analysis and information delivery capabilities within Microsoft Customer Relationship Management (CRM). The new OEM and reseller agreement will give Microsoft CRM customers access to Crystal Enterprise to gain insight into their customer data, identify high-value opportunities, predict short- and long-term revenue, and distribute information across their organization for better decision-making. Microsoft CRM will be available later this year; it is the first Microsoft business solution built on Microsoft .NET. The announcement was made at DCIs Customer Relationship Management Conference and Exposition. | ||
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