In a recent column, PC World editor Jon Phillips tackled this provocative topic: "Why PC users hate Microsoft."
Noting that few users would admit to anything like fondness for the company, Phillips suggests that because we're effectively stuck with Windows when we buy a new PC, Microsoft is the obvious scapegoat when things go wrong. "When Windows fails [users]," he writes, "they elevate Microsoft to boogeyman status: a craven, profit-hungry monopoly that runs an unreliable service."
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