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The Vail debacle: Why Microsoft still doesn’t get the consumer | |
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| Time: 11:33 EST/16:33 GMT | News Source: *Linked Within Post* | Posted By: Chris Hedlund | ||
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Yesterday’s announcement on the Windows Home Server blog about the decision to pull Drive Extender functionality from Vail/Aurora/Breckenridge is just yet another example of how Microsoft, while perhaps doing the right thing in the short term for their business, continues to appear to fail to understand the basics of dealing with, attracting, and satisfying consumers. The core of the problem isn’t with Windows Home Server code-named Vail at all, or with the Drive Extender per se (although there may be more to this than meets the eye). Drive Extender has worked in Windows Home Server for years, and provides functionality (ability to add and remove drives, data redundancy, ease of use) that simply don’t exist in other similar products. | ||
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