Long Zheng: As an exclusive user of webmail, my experiences with Office Outlook has been limited to the once per quarterly checkup of my ISP-provided email. For this reason, I’ve been entirely oblivious to a small legacy problem that has apparently been frustrating users for much of the past couple years - the problem of the keyboard shortcut CTRL+F and its unexpected behavior to forward email rather than search the inbox or inside a particular message.
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