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Securing Microsoft: From pain to progress | |
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||
| Time: 08:54 EST/13:54 GMT | News Source: ZDNet | Posted By: Kenneth van Surksum | ||
|
With a measure of pain, Matt Thomlinson recalls the summer of 2003. "I remember buses pulling up to the Microsoft campus to shuttle engineers away from their day jobs to go work the phones down at (product support)," said Thomlinson, who heads Microsoft's security engineering efforts. "That was just heartbreaking." The Blaster worm had just hit, swamping Microsoft's support lines with calls from angry customers. Andrew Cushman, director of the Microsoft Security Response Center, remembers standing in Muck boots and installing a catch basin in his front yard when he got a call from an account manager. It was just days after September 11, 2001, and one of Microsoft's largest customers had just been hit with what turned out to be the Nimda worm. | ||
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