Christopher Larson has been suspended from MSN Hotmail six times recently. His crime: exceeding the new 2-megabyte storage limit that Microsoft's Web-based, ad-supported free e-mail service gives users.
''Some goofball put me on a bulk mailer on a Sunday, and I got 1,000 pieces of mail in one day,'' says Larson, 43, a Los Angeles paralegal. ''By Monday, I couldn't get to my e-mail until I cleared out my inbox. No matter what you do to screen out junk mail, with Hotmail it just doesn't work.''
Larson lost mail; his friends had their e-mails bounced back as undeliverable. Hotmail's solution: Buy more storage space for $19.95 a year, which Larson refuses to do.
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