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Gateway announces laptop battery recall | |
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| Time: 13:18 EST/18:18 GMT | News Source: Ars Technica | Posted By: Jonathan Tigner | ||
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Gateway has announced that it is recalling 14,000 notebook batteries from laptops sold during the months of May and June 2003. The recall is in response to high temperatures that occur in lithium-ion batteries that could potentially cause a fire. The faulty batteries can be found in Gateway notebook models 400VTX and 450ROG and will be replaced for free. Not every model uses these batteries though, so here's how to find out if yours does. To find your battery number, you'll need to remove your battery from your laptop. Before doing this, make sure your LCD is closed, and your laptop is face down, back up. Unlock the notebook battery lock and slide open the battery release latch, then slide the battery out of the bay. On the battery you'll find two numbers: a serial number and a battery part number. If your battery has part numbers 6500760 or 6500761, then you have one of Gateway's faulty batteries. To exchange your battery for a new one, fill out Gateway's Battery Exchange Request Form. | ||
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