In a short span of time, Microsoft's new OneCare anti-virus service has been faced with a barrage of reports and blog posts remarking about how it failed a Virus Bulletin test that several of its competitors passed, along with consumers' complaints that OneCare deleted their Outlook e-mail files in the act of disarming viruses they may have contained. Now, a key engineer on the company's anti-virus team finds himself in the awkward position of defending the reputation of a firm he's only worked with for a few months, after having spent ten years at McAfee, and some time at Symantec before that.
"When we think about priorities we put our customers first and in doing that we ask ourselves, 'What do our clients want? What do they need?"' writes Jimmy Kuo, a respected anti-virus engineer who joined Microsoft last September along with some McAfee colleagues, in his inaugural blog post for the Anti-Malware Engineering Team yesterday.
|