Microsoft Corp. today announced that it is previewing the next major release of Microsoft Dynamics™ CRM — code-named “Titan” — with a broad range of partners through the company’s Technology Adoption Program (TAP). The new version introduces an advanced multitenant architecture, and uses a single code base to support on-premise deployments as well as software-as-a-service (SaaS) deployments through hosting partners and through the upcoming Microsoft Dynamics Live CRM service. It also uses a single code base to support on-premise deployments as well as software-as-a-service (SaaS) deployments through hosting partners and the upcoming Microsoft Dynamics Live CRM service. The “Titan” release is an evolution of the popular Microsoft Dynamics CRM 3.0 product, and will offer a smooth upgrade path for existing on-premise and SaaS customers. It reinforces Microsoft’s long-term strategy to provide customers with the power of choice, with the ability to choose on-premise or SaaS deployments and access rich CRM capabilities within Microsoft® Office Outlook®, through a Web browser, and from a broad range of mobile devices.

“The partner TAP program for ‘Titan’ is another milestone in our strategy to deliver the power of choice to customers,” said Brad Wilson, general manager of Microsoft Dynamics CRM. “Our partners are getting an in-depth look at the power and flexibility of the upcoming release, as well as the terrific upgrade path that it will provide to current customers. With early access to the new release, our partners can develop common offerings that span the deployment options: on-premise, partner-hosted or Microsoft Dynamics Live CRM.”