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Windows Vista’s New and Improved Remote Assistance | |
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||
| Time: 01:13 EST/06:13 GMT | News Source: *Linked Within Post* | Posted By: Kenneth van Surksum | ||
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When Microsoft released Windows XP, it contained a lot of features that weren’t found in previous versions of the Windows operating system. One of the best new features in Windows XP was Remote Assistance. Remote Assistance relieved a company’s support staff from having to physically travel to each computer that had a problem, and greatly reduced the amount of time required for telephone support. As great as Remote Assistance is however, it does have its shortcomings. There are some network configurations that it just doesn’t work with, and it can be considered as somewhat of a security risk. In Windows Vista, Microsoft has completely revamped the Remote Assistance feature. | ||
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