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Japanese Xbox Woes | |
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| Time: 09:10 EST/14:10 GMT | News Source: E-Mail | Posted By: Byron Hinson | ||
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Microsoft's Xbox has been available on Japanese shelves for less than a week and already retailers have noticed an alarming number of defective product inquiries. So many in fact, Microsoft has launched a full-scale investigation into the situation. Thus far, the bulk of the customer complaints involve defective software. Microsoft is reportedly trying to determine whether the discs arrived defective, were damaged in transit, or if some consoles scratched the discs during normal use. As previously reported, Microsoft contracted several local firms to produce Xbox software for the Japanese market. | ||
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