There is a fundamental shift underway toward centralized services, said Ray Ozzie, Microsoft's chief software architect, and such services are key to Microsoft's strategy of using Windows Live as a hub to create seamless experiences across the PC, browser and mobile devices.
In an address at the annual Financial Analyst Meeting at Microsoft's campus here July 27, Ozzie said a transformational shift to services will be necessary for all technology companies at this point if they want to expand their relevance
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