Building on the market success of Microsoft Dynamics™ CRM 3.0, Microsoft Corp. today announced the roadmap for the next major release of its Microsoft Dynamics CRM products, including a new software-as-a-service offering called Microsoft Dynamics CRM Live. The Microsoft® CRM Live service will be operated and managed by Microsoft within its Windows Live™ datacenters, and will offer Microsoft’s partners another fast and flexible way to address the unique customer relationship management (CRM) needs of each customer. Microsoft CRM Live will use the same code base as the on-premise and partner-hosted versions of Microsoft CRM, a strategy that reinforces Microsoft’s leadership in allowing customers to choose the best deployment option for their business and IT needs at any time. The full range of Microsoft CRM products is part of Microsoft’s vision for business — the People-Ready Business — and the new Microsoft CRM Live service will be integrated with Microsoft’s Windows Live services and Office Live services.
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