Microsoft Research's Community Technology presents SNARF, the Social Network and Relationship Finder.
SNARF was built around the notion that social network information that is already available to the computer system can be usefully reflected to the user: a message from a manager might be seen differently than a message from a stranger, for example. SNARF applies this idea to email triage: handling the flow of messages when time is short and mail is long.
The SNARF UI is designed to provide a quick overview of unread mail, organized by its importance. The UI shows a series of different panes with unread mail in them; each pane shows a list of authors of messages. Clicking on a name shows all messages involving that person.
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