To address its customers' desire to have one source for product support—or more pointedly, someone to turn to if a third-party application provider goes awry—Microsoft Corp. created its Industry Builder program that provides end-user support for a select group of ISVs.
As the first fruits of the Industry Builder program, Microsoft announced Wednesday five industry-specific modules developed in conjunction with ISVs for its Dynamics AX—also known as Axapta—core modules.
Because they are built by ISVs in the Industry Builder program, the third-party applications are covered under a user's existing support agreement with Microsoft. The applications also receive a code review from Microsoft before being released.
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