So there I was trying my best to get a midlevel Microsoft manager to take the bait.
"Does Microsoft now feel confident it's found a way to slow the rise of Firefox--maybe even win back some lost customers?"
Earlier in the day, Microsoft Chairman Bill Gates was onstage at the RSA Conference in San Francisco to unveil a beta of an updated version of Internet Explorer, a Web browser that's been begging for new security features--let alone a facelift--for ages.
Microsoft promoted the introduction as a big deal. Naturally, I thought my interlocutor would jump at the opportunity. C'mon, I thought, run some jive about how IE is all ready to rout those pests from the Mozilla Foundation once and for all.
Instead I was left high and dry. All I got was marketing mumbo-jumbo about how the company strives to do good by its customers and that's the ultimate payoff--and so on and so forth.
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