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Microsoft delays CRM release after exec shuffle | |
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| Time: 00:00 EST/05:00 GMT | News Source: CNET | Posted By: Chris Hedlund | ||
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Microsoft has shelved plans to release a 2.0 version of its customer relationship management software in March, saying it needs until the end of the year to finish the program. The delay, which the company discussed on Thursday, comes as Microsoft hires a new executive to lead its customer relationship management division. Former PeopleSoft executive Brad Wilson joined the company on Monday as general manager of Microsoft CRM. Dave Batt, former senior director of Microsoft CRM, left the company last month. He would have reported to Wilson. In an interview, Wilson insisted that the sudden decision to put off the 2.0 release was unrelated to the recent management changes. "I wish I could claim to be that important," Wilson said. "I'll make big things happen soon; this isn't one of them." | ||
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