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  Microsoft's call-center business in India gets an American accent
Time: 00:26 EST/05:26 GMT | News Source: Seattle Times | Posted By: Robert Stein

Indians working at Microsoft's new call center in Bangalore may sound a bit like they're from Seattle. For the past year, the center's 350 employees have been taught to speak more like Americans by Seattleite Andrea Koehler, a former University of Washington language instructor, who is part of Microsoft's training team.

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