Service Pack 2, released Friday, is triage for Microsoft's Windows XP, a long-awaited remedy for a lot of the operating system's security flaws and holes. Michael Cherry has been updating his computer regularly during the past few years, getting many of the fixes that are part of Service Pack 2. As lead analyst for Directions on Microsoft, a Kirkland, Wash.-based company that analyzes Microsoft's strategies and products for businesses, Cherry needs to stay on top of things.
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