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Getting to the core of Apple's shortcomings | |
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||
| Time: 15:30 EST/20:30 GMT | News Source: USA Today | Posted By: Byron Hinson | ||
|
Presumptuous devil that I am, I'm going to devote my first post-sabbatical column to a few things that Apple seems to be getting wrong. I realize that the view from the CEO's office is quite different from what I see when I sit in front of my Mac. But when it comes to matters of product reliability and customer satisfaction, we should all be on the same page. | ||
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