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Q&A: Microsoft Listens to Customer Feedback to Improve Software Assurance Offering | |
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| Time: 18:16 EST/23:16 GMT | News Source: Microsoft Press Release | Posted By: Brian Kvalheim | ||
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Microsoft is unveiling new features in its Software Assurance offering that will automatically provide customers more value, more assistance and more manageability in their Microsoft licensing. New benefits available through Software Assurance range from expanded training options and IT problem resolution support to additional product deployment and management tools. The changes are scheduled to commence in September and be available worldwide by the end of the year. Microsoft spent the past year gathering extensive feedback from thousands of customers worldwide in an ongoing effort to give customers an offering that will add substantial business value to their licensing of Microsoft products. Businesses of every size, and at every licensing level, that purchase Software Assurance, which Microsoft introduced in May 2001, will receive added benefits related to both desktop and server products.
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