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Microsoft, PeopleSoft unveil CRM tools | |
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| Time: 09:09 EST/14:09 GMT | News Source: ZDNet | Posted By: Robert Stein | ||
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PeopleSoft and Microsoft on Monday each introduced new applications designed to help businesses sell to and service customers, the companies said in separate announcements. As reported, PeopleSoft will ship a new release of its CRM (customer relationship management) applications at the end of the month, as part of its new PeopleSoft CRM 8.8 product. The release includes more than 150 new features, all aimed at streamlining customer service, sales, and marketing activities. | ||
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