We are aware of lack of compatibility between some Verbatim branded 2X speed DVD-R discs and the new Sony DRU500A DVD writer. This incompatibility can cause write errors on the drive when using some 2X DVD-R media manufactured at our Singapore factory between May and August of 2002.
This incompatibility is isolated to the new Sony drive. The problem was corrected as soon as it was identified in engineering verification tests, so that all Verbatim 2X speed DVD-R discs being sold into our sales channels are now fully compatible with the Sony DRU500A. Other Verbatim DVD media, including DVD-RW, DVD+RW, DVD+R, 4X speed DVD-R, as well as most 2X speed DVD-R discs are not affected by this issue and are fully compatible with the Sony DRU500A.
If you have a DRU400A drive and wish to use Verbatim recordable media in that drive, we recommend use of the DVD+R 2.4X speed media or the new 4X DVD-R
media which will be available in the US and Canada from December 2002.
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