When Jose Lorvao took delivery of the most advanced interactive television system in the world, he relished the chance to send e-mail, check his bank account and record movies on his TV set while snuggling into his sofa. "I thought it was a great idea. It sounded like fun," Lorvao said of the iTV system devised by Microsoft Corp. and marketed by Portuguese cable operator TV Cabo. Three months later, in despair, he sent it back. "It just didn't work. It drove me crazy," the 32-year-old copy editor said.
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